28 October 2005

Yet another interaction with the doc's receptionist...

This morning, I checked my messages and my doc was calling to say that one of the reasons I am feeling sorta sluggish and gained EVEN more weight was because she needs to up my dosage of levoxyl (synthroid, the stuff your thyroid makes to help you do many things, not the least of which is to metabolize your rates a bit).  So, she says, would I please return her call and tell her which pharmacy I use.  She'll call it in.

I call the doc back.  Realizing she's most likely in with a patient, I figure I'll leave a simply message that the simply receptionist can grasp.  There I go thinking again.

Recep:  Hello, such and such a clinic, kinahhepya?

me, speaking slowly, clearly "e nounc e ating":  hello.  I am returning Jayne Hare's call.  I want to leave a message for her.  My name is Debra.......

her:  wait!  are you a pt here?

me:  yes, i see jayne hare.

her:  ok, name?  your's i mean.

me:  debra ........(I spell my last name after saying it, with a pause after every 3 letters.  i repeat the name, then the spelling again.  experience has taught me that people here add extra letters that don't even vaguely belong and substitute other letters where they see fit...say an "n" for an "m"...that's why i go nice, slow, clear, repeat.  sometimes it does the trick, sometimes it does not)

her:  k, what's the message?  WAIT!  is it Debra Kaye?

me:  yes, yes it is.  (i know that I am the only one with my last name in the entire region, not just this county.  let alone the ONE with the first name debra to go with it...but apparently ascertaining my middle name is of key importance)

her:  k, what was the message?

me:  "the drug store I use is ............"

her:  k.

me:  WAIT!  got my number?

her:  yes it's on caller id and on the computer records...

At which point I wonder if perhaps caller id has the SPELLING of my NAME (oh, hell just my name would suffice, cuz i know the phone company has it right, we made real sure of that in the very beginning.  me, cuz i wanted to be listed right.  them cuz they like to be able to go after ya to collect their money and it helps if they have as much correct info as possible, like your name, in all its gloriously correct spelling)...and how much of this driveling sniveling assinine routine is to test my sanity's bounds...which is why i have counseling today, to check and see how my sanity is...cuz i wanna make sure that i haven't been losing it or misplacing it or leaving home without it...

i've been known to do that before, leaving it in my other hat.  boy, oh, boy, what a day that makes for...sometimes, i leave it in the car at night, that way it's there when i go somewhere the next day...

kinda like the teacher asking if you all have your thinking caps on....i picture my sanity as a skintight oldfashioned swimsuit cap.  One of those thick rubber ones seen in old synchronized-swimming films.

Mine is a lovely shade of aquamarine.  sometimes it blends.


3 comments:

  1. You sure we don't go to the same clinic, LOL!

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  2. I hate dealing with all that stuff ......... oh, I feel so bad for you and your interaction. Or there is the whole morning you can blow on the phone with insurance people. You always make me smile. judi

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  3. OH, I RELATE!!! I'm Cyndy and I have hyperthyroidism.  Of course that means that we go to the same kind of doc, the kind that takes a month to see (around here)  . . . it starts with e, that rhymes with Dr. G.  . . .   trouble in Cyndy City!!!  Four months after my 1st Dr. G. visit, I can barely eat.  I get sick after eating so much as a bowl of soup . . .  stuffed, nauseous.  I stopped taking the thyroid-controlling pills (PTU) on his advice last week when I'd gotten to a point where I was consuming almost NO calories.  He didn't get me in sooner, he told me to go to the ER.  I've lost 6 lbs in less than 3 weeks and a grand total of 26 pounds.

    Dr. G's staff is surly and act like they are blackmailing him.  No one appears to be concerned about doing a good job.  They make mistakes regularly, have to be prodded to call for test results.  I've asked my GP to refer me to ANOTHER endocrinologist TWICE and he says, "Oh, they're ALL just as "BAD" as Dr. G.!!!"  I have an appt. tomorrow and last time not having test results was an issue.  I just called this PM to be sure they have the results from the 3 tests required for tomorrow's appt.  (I have been prodding like a cow poke re. these tests)  . . .  oh, they have ONE (and that's because I asked my GP's record's person to fax it), nothing else is being said.  I ask if she can get the other two in the office by noon tomorrow.  SIGH . . .she states that they'll fax a request for them.  Hhmmm, let's just say that I'm not feeling very good about the data being there . . . which means he won't do anything!  But I WILL.  I will continue to get sicker!

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