i'm not confrontational.
however, when pushed to the extreme, i get my back up and get in your face. now this isn't something that happens often (cuz i hate confrontation and have become rather isolated, minimizing interaction with others to a select few, at select times, in select methods); but when it does, i become two stories tall and fearless men cower like the scum they are.
(hear me roar)
today, i went to inquire at the shop if my order for crochet hooks (cabled and doubled) were in, yet. nope. in fact, the dude got attitude. and so i unleashed my own attitude. it went something like this:
dude: yeah, can i hep ya?
me: yes, i ordered crochet hooks two weeks ago and still haven't heard anything.
dude: yeah, well, i'll be getting to those orders in the next few days. cuz i just don't drop everything to order a crochet hook.
me: two weeks ago, i pre-paid for these hooks that your wife special ordered using that (pointing to the lil scanner), while telling me that it would take about a week for them to come in. last thursday, i called to inquire after the hooks and she told me that it would be tuesday or wed. i still haven't heard anything, so here i am. now, am i correct? you are telling me that you haven't ordered them yet? even though she assured me when i placed the order that they would be in the following week. and now it is a full two weeks. and you haven't even placed the order?
dude: uhm. well. what's your name? (reaching for a clipboard with lil notes sprawled and jotted in margins. i tell him.) well, i don't see you here. but i spose i could give you your money back...?
me: yes, that's a fine idea. i have the receipt right here.
dude realizes that this was for some very special crochet hooks indeed, and seems to regret offering to refund what he may have thought was a paltry amount of run of the mill aluminum hooks that i could find at walmart. as he is slowly punching the numbers in, and scowling at the receipt as tho i may have forged it; i spy my order info written on a note taped to the catalog (my phone number underlined in red). i recall his wife reassuring me as she was writing my order, "we'll call as soon as they come in".
i pointed out the note to him, as he is handing me $32.08. "oh," he says, picking up the note. and ya know what? it's ok. it may have set my timing off, cuz instead of driving up to tupelo a couple weekends ago, i relied on these folks to be business-like in conduct; but, it's ok. cuz i will get exactly what i am wanting, for a much better price.
the order? it had been for a crochet hook with cable extending and also for a double-headed hook with cording between the hooks. two hooks? $32. they coulda had a good deal of future business from me, being that i placed the order the very first visit. their loss.
i'm moving on.
14 November 2007
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I'd move on too. What a dolt!
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